• Supporting the people of Hastings and Rother


    Citizens Advice 1066 provides advice over the telephone and face-to-face by appointment.

    If you need our help you can telephone a local call-back advice line on 01424 869352 and give your details and a brief description of your enquiry. Or you can complete a short webform by clicking on this link. We are experiencing very high demand for our help but will get back to you as soon as we can, usually within 5 working days. We will prioritise urgent cases - please let us know the reason for the urgency. 

    For energy advice please call us on 0800 145 6879 or fill in this form.

    We have brought together information on this page about financial and other support, both local and national, so you can contact services direct. Our advisers can also help you access these grants and services if you need support.  

    See below for our Keep Warm and Well leaflet for information on the risks of living in a cold home and the support available to keep warm. 

    Alternatively, you can telephone our national advice line on 0800 144 8848. Our national website also has information on the full range of issues we can help with. You can access this by clicking this link.


  • Our Services

    Citizens Advice 1066 is an independent charity (Registration number: 1039704) and a member of the National Association of Citizens Advice.

    We hold the Advice Quality Standard; the only sector-owned, independently audited standard that focuses on advice.

    We provide information and advice on a full range of issues including the following:

    Financial Capability

    Our Financial Capability team are here to help people improve their situation through increasing skills and confidence to tackle financial problems. We can help with:

    • Reducing utility bills
    • local grants and vouchers to help with the cost of energy
    • water
    • phone and broadband
    • benefit checks to maximise your income
    • and budgeting to help reduce your outgoings.

    Money Advice Service

    Our Money Advice team can provide specialist support with managing debt, including help with:

    • Debt write-offs
    • Affordable repayment terms
    • Debt relief orders
    • Bankruptcy

    Energy Advice

    We have a dedicated energy advice team ready to help you make savings on your energy bills, get access to energy efficiency measures and low carbon technology, and keep your home cosy. We can assist with understanding energy bills, negotiating with energy suppliers, learning about energy efficiency and renewable energy, applying for grants to improve your home, and fuel vouchers for crisis situations. For energy advice please call us on 0800 145 6879 or fill in this form.

    Digital Inclusion

    We can help with access to the internet, and provide access to free and low-cost training and digital devices. You can self-refer for this service with our online form at: www.citizensadvice1066.co.uk/contact or call our ring back line to make an enquiry.

  • Keep warm and well

    See our Keep Warm and Well leaflet created in collaboration with the East Sussex Fuel Poverty Co-ordinator for information on the risks of living in a cold home and the support available to keep warm this winter.

  • Notice Board


    Check if you're eligible for the WHD

    Check if you’re eligible for the £150 Warm Home Discount on your energy bills: https://www.gov.uk/check-if-youre-eligible-for-warm-home-discount

    Priority Services Register

    Sign up for the Priority Service Register to get extra help during outages of electricity, gas or water: https://www.ofgem.gov.uk/information-consumers/energy-advice-households/getting-extra-help-priority-services-register

  • Contact our local Advice Line: (call and ring back) 01424 869352 or national Advice Line: 0800 144 8848 or search CA online Search

  • Additional Community Support

    Below are some of the local organisations that we are working with on the Winter Community Response. If you click on their icon it will take you to their website.


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