Access to online support
Citizens Advice 1066 is working with Eastbourne based tech partner, Tech Resort, to help people who are facing financial capability issues and who are also digitally excluded.
If you are a local resident on low income you may be eligible for help with devices for internet access and with basic skills coaching. If you would like to find out more contact us on 01424 869352.
You can self-refer or be referred to our financial capability team by another local organisation using this Referral Form.
We can provide energy advice from qualified specialist advisers on switching your supplier, getting a cheaper tariff, dealing with energy debt, applying for energy discounts and grants, benefit checks to maximise your income, getting additional help from your supplier if you are vulnerable to improving your home to reduce your energy costs.
Advice can be provided over the telephone or face-to-face by appointment. Anyone needing energy advice should telephone a local call-back advice line on 01424 869352 and give their details. You can also access the Warm Home Check Service using the webform found here: https://www.warmhomecheck.org/
Tracy Dighton, Chief Officer at Citizens Advice 1066, said: “People regularly struggle with energy bills each winter and it will be even worse this year. We deal with hundreds of clients each winter and have a dedicated team standing by to help.”
Citizens Advice 1066 is offering face-to-face and telephone appointments.Please contact us by phone for help: our local advice / message service is 01424 869352 (call and ring back).The National Advice Line is 03444 111 444.We will get back to you, usually within the day, but sometimes taking up to 72 hours for less urgent cases.
By email: through the link on our website https://www.eastsussexcab.co.uk/home
Website: www.citizensadvice1066.co.ukThere is also a lot of information on the site on the full range of issues we can help with. This is kept up-to-date daily by national Citizens Advice experts.Emergency suppliesIf you need emergency supplies of food, medicine etc. the Emergency Line at Hastings Borough Council can be contacted:
https://www.hastings.gov.uk/my-council/covid19/help/ or call 01424 451019
www.hastingsheart.com keeps an up-to-date list of shops such as greengrocers, butchers etc), restaurants and takeaways offering food for delivery and collectionKeeping warm
The Warm Home Check Service offers advice and energy efficiency measures for eligible people living in a cold home or who need to reduce their bills, maximise their income or make changes to their home. You can access this service using a form on the website www.warmeastsussex.org.uk or by leaving a message on 01424 869352.Coronavirus testing
If you are concerned and need a test you can book a test locally at:
If you cannot use this online service you can phone them on: 119
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If you need to contact us about a problem, you can do so by calling our local ring back advice line: 01424 869 352
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