Winter Resilience Training

Training to help frontline workers better assist households with health, energy and money issues this winter.

Who is it for?

Anyone working or volunteering in a role where they interact with households, especially those who are vulnerable. For example, health workers, emergency services, council officers, community organisations. 

What will it cover?

The training will equip and empower you to:

• The health risks of cold weather, and how to stay healthy, including avoiding damp and mould formation
• Support for energy bills and staying warm
• Understanding energy bills and meters
• Getting the best deal on energy bills
• How to safely reduce energy use through behavioural change and practical measures
• Help people access extra support for energy costs
• Help people avoid scams
• Identifying ways to boost household income and get extra support

When is it?

The training lasts an hour, including a presentation of about 45 minutes and 15 minutes for questions. 

We have completed training for 2025 - please contact us at events@citizensadvice1066.co.uk if you would like additional sessions to be run in January 2026.

In-person training at your location may also be possible - please get in touch to find out more: events@citizensadvice1066.co.uk