Winter Resilience Training

Training to help frontline workers better assist households with health, energy and money issues this winter.

Who is it for?

Anyone working or volunteering in a role where they interact with households, especially those who are vulnerable. For example, health workers, emergency services, council officers, community organisations. 

What will it cover?

The training will equip and empower you to:

• The health risks of cold weather, and how to stay healthy, including avoiding damp and mould formation
• Support for energy bills and staying warm
• Understanding energy bills and meters
• Getting the best deal on energy bills
• How to safely reduce energy use through behavioural change and practical measures
• Help people access extra support for energy costs
• Help people avoid scams
• Identifying ways to boost household income and get extra support

When is it?

The training lasts an hour, including a presentation of about 45 minutes and 15 minutes for questions. Training dates for winter 2025/26 are below, please click one of the registration links to sign up for that date. Further dates will be added regularly, so please check back soon if those currently listed don't work for you.

• Fri 7 Nov 12pm - Click here to register
• Fri 14 Nov 10am - Click here to register
• Tue 18 Nov 2pm - Click here to register
• Wed 26 Nov 3pm - Click here to register
• Thu 4 Dec 11am - Click here to register
• Wed 10 Dec 2pm - Click here to register
• Mon 15 Dec 10am - Click here to register

In-person training at your location may be possible - please get in touch to find out more: events@citizensadvice1066.co.uk